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Lecturer(s)
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Melichar Martin, Doc. Ing. Ph.D.
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Zídková Helena, Doc. Ing. Ph.D.
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Bícová Kateřina, Ing. Ph.D.
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Course content
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1)Introduction. The concept of quality development to the current situation. Phase approach for quality 2)The role and development control activities. The current concept of quality in the CR and abroad 3)National quality policy. The world and the quality 4)International aspects of quality. International standards for quality assurance 5)Types of standards for quality assurance. ISO 8402, ISO 9000-9004, ISO 10000 series 6) A number of ISO 9000, 2000, ISO 14000 7)EN 45000 and relevant regulations. Documenting compliance (conformity). 8)Certification of compliance with EC legislation, implementation in practice, E 9)Quality Management Tools 10)Quality Management Tools 11)Economy Quality 12)Quality management systems in enterprises, approaches 13)Motivation as a tool for quality control. Legislation. Quality Award
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Learning activities and teaching methods
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Lecture with practical applications, Collaborative instruction, Lecture, Practicum
- Contact hours
- 52 hours per semester
- Preparation for an examination (30-60)
- 30 hours per semester
- Presentation preparation (report) (1-10)
- 10 hours per semester
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| prerequisite |
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| Knowledge |
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| - define the essence of ISO 9000 international standards - explain modern approaches to quality - interpret EU quality directives |
| Skills |
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| - explain clearly the essence of quality management - Explain in a clear way the question of globalization in connection with product quality assurance - explain the concept of an integrated management system |
| Competences |
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| N/A |
| learning outcomes |
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| Knowledge |
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| - orientate themselves in different approaches to quality in the EU and the world - describe the requirements of the quality charter - describe the requirements of the National Quality Policy - explain the basic requirements of ISO 9001 |
| Skills |
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| - apply the basic requirements of the ISO 9001 standard in a particular company - obtain further information by studying system standards for different sectors, such as the automotive industry |
| Competences |
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| N/A |
| teaching methods |
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| Knowledge |
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| Lecture |
| Skills |
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| Individual study |
| Practicum |
| Students' portfolio |
| Competences |
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| Lecture |
| assessment methods |
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| Knowledge |
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| Combined exam |
| Written exam |
| Jedna písemná zkouška v průběhu semestru |
| Skills |
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| Individual presentation at a seminar |
| Competences |
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| Combined exam |
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Recommended literature
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ČSN ISO 14 001 - 14004. Normy environmentálního managementu.. Praha, ČNI, 1999.
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Jirásek, J.A. Management budoucnosti. Praha, 2008. ISBN 978-80-86946-82-5.
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Nenadál,J. a kol. Moderní management jakosti. Praha, 2011. ISBN 978-80-248-1735-4.
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Veber,J. Management kvality, environmentu a bezpečnosti práce. Praha, 2010. ISBN 978-80-7261-210-9.
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Whiteley, R. C. Podnik řízený zákazníkem. 1. vydání. Praha : Victoria Publishing, 1997. ISBN 80-85605-69-4.
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Zídková, Helena; Zvoneček, František. Jakost - styl života pro třetí tisíciletí. 1. vyd. Plzeň : Západočeská univerzita, 2001. ISBN 80-7082-720-3.
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