Lecturer(s)
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Course content
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- Selecting a place to build a hotel - Construction of a hotel - Exterior architecture, interior furnishings - Identity of a hotel - Advertising, guidebooks, and travel agencies - Customers and the staff - Activities of a hotel (how to inform and advise) - Providing assistance, selling, and payments - Correspondence (messages and notes) - Welcoming a distinguished guest - Organising events - External communication - Change of the hotel owner
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Learning activities and teaching methods
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Cooperative instruction, Project-based instruction, Skills demonstration, Individual study, Practicum
- Team project (50/number of students)
- 17 hours per semester
- Contact hours
- 26 hours per semester
- Presentation preparation (report in a foreign language) (10-15)
- 10 hours per semester
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prerequisite |
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Knowledge |
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Language competence at the level of UJP/FC8E or at B2 level of the Common European Framework for Languages. |
Skills |
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Knowledge at the level of UJP/FC8E or very good knowledge of French - CEFR level B2. |
Competences |
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N/A |
N/A |
learning outcomes |
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Knowledge |
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- describe the external and internal architecture of a hotel and its equipment |
- name and describe the elements of oral and written communication related to the operation of a hotel (communication with staff and guests). |
Skills |
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- respond linguistically correctly in real situations in the field of tourism |
- use grammatical structures and specific vocabulary, |
- understand authentic documents used in the tourist and hotel industry. |
Competences |
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N/A |
N/A |
teaching methods |
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Knowledge |
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Practicum |
Skills demonstration |
Project-based instruction |
Cooperative instruction |
Individual study |
Skills |
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Practicum |
Individual study |
Discussion |
Collaborative instruction |
Cooperative instruction |
Competences |
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Practicum |
Individual study |
Discussion |
Project-based instruction |
Cooperative instruction |
assessment methods |
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Knowledge |
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Seminar work |
Continuous assessment |
Project |
Group presentation at a seminar |
Skills |
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Skills demonstration during practicum |
Continuous assessment |
Project |
Seminar work |
Group presentation at a seminar |
Competences |
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Skills demonstration during practicum |
Continuous assessment |
Project |
Seminar work |
Group presentation at a seminar |
Recommended literature
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Calmy, Anne-Marie. Le français du tourisme. Paris : Hachette Livre, 2004. ISBN 201155226-5.
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CORBEAU, DUBOIS, PENFORNIS, SEMICHON. Hôtellerie-restauration.com. Cle International, Paris, 2006.
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CORBEAU, DUBOIS, PENFORNIS. Tourisme.com. Cle International, Paris, 2004.
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